Privacy Policy

Pinnacle Health Clinic (“we”, “us”, “our”) operates this website to provide information about our multi-specialty outpatient clinic offering general medicine, pediatric care, physiotherapy, and chronic disease management. This Privacy Policy explains what information we collect, how we use it, and your rights. By using our website, you agree to the practices described here.

Information We Collect

• Contact information you provide voluntarily: name, email address, phone number, and any message content submitted via contact or appointment request forms.
• Health-related information you choose to share when requesting appointments or consultations. We ask you to provide only necessary details for scheduling; we do not use this site as a primary medical record system.
• Technical data collected automatically: IP address, browser type, device information, pages visited, and session timestamps.
• Cookies and similar tracking technologies (see Cookies section).

How We Use Your Information

• To respond to inquiries, process appointment requests, and communicate important clinic information.
• To provide and improve website content and user experience, including analytics and troubleshooting.
• To send administrative communications such as appointment confirmations, reminders, or updates you request.
• To comply with legal obligations and protect our legal rights.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality and analyze usage. Cookies may be session-based or persistent. You can control or delete cookies through your browser settings; disabling cookies may limit certain features of the website.

Data Sharing and Disclosure

• We do not sell or rent personal information to third parties.
• We may share information with trusted service providers who perform services on our behalf (e.g., hosting, analytics, email delivery). These providers are contractually bound to protect your information.
• We may disclose information if required by law, to respond to legal process, to protect our rights, or to prevent harm.

Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect personal information. While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control.

User Rights and Choices

• You may review, correct, or request deletion of personal information you have provided by contacting us (subject to legal retention requirements).
• You may opt out of non-essential communications. Operational messages (e.g., appointment confirmations) are necessary to deliver services and may not be opted out of.
• To exercise your rights or make inquiries, please use the contact information below.

Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact Pinnacle Health Clinic at wp-f8179ae4ae29@newebai.com.

We may update this policy from time to time. The effective date is reflected by the version posted on this site. Continued use of the website after changes indicates acceptance of the revised policy.